Front desk receptionists play an important role in making a positive first impression on behalf of the company. Receptionist courses include programs that help hone the skills needed to carry out the job. One important skill that receptionists possess is being a good communicator. A well-honed people skills will enable a receptionist to deal diplomatically with difficult guests and clients. Being able to comfortably interact with people of distinct personalities both in person and on the phone can say a lot about the company and how they value their clients. A receptionist should be able to create a balance between being friendly and professional in all their official undertakings.
A dress code is another way to project a professional image. As the ambassador of the company, receptionists must dress the part. Clothes that are too tight, too low cut, or too short should be avoided. A receptionist outfit must portray a conservative image.
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