For some people, visits to the dentist is not something to look forward to. Thus, a friendly dental receptionist is a welcoming face patients should see as they come in. Managing the reception area of a busy practice requires having the right skills and attitudes. The dental receptionist skills checklist is a mix of social skills, proper phone etiquette, secretarial and clerical skills, and a whole lot more. From the front desk, the dental receptionist also plays an important role ensuring that everything in the practice is running smoothly. Aside from scheduling appointments, they have to call up patients to make sure that they keep their appointments and arrive on time. There are also many forms to be filled up including patient files, health insurance claims, billing, etc. In some practices, a dental receptionist is also tasked with assisting the dentist in some procedures, thus having adequate knowledge about certain dental procedures and medical terms will come in handy.
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