In the United States, the minimum education that is required for a medical receptionist job is a high school diploma or GED. Companies usually invest in the training and orientation of new staff. However, there are community colleges where one can enrol in a certificate or associate program in medical reception. The course program generally includes medical terminology, billing and processing insurance, and administrative tasks and procedures. There are also medical receptionist certificate programs online for those who don’t have the luxury of time to enrol in community college programs.
Brushing up on computer skills is very important for medical receptionists. Most practices are already using the latest technology in filing medical records, inventory of medical supplies, correspondence, data entry, and even scheduling appointments. Other important skills that medical receptionists should possess include excellent communication skills, as well as organizational and customer service skills.
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